HOW IT WORKS

Final Sale Policy

A clear and transparent policy designed for a curated second-hand marketplace.


“Bright, clean editorial photograph in soft natural light on an off-white background, expressing clarity, trust, and care in a curated second-hand experience.”Overview

At Amavoo, every piece is carefully selected and often one-of-a-kind. Because of the limited and unique nature of our collections, all sales are final.

We curate pre-owned, vintage, and limited pieces. Availability is restricted, and each item is described with care, including photos, condition notes, and measurements when relevant.

We encourage customers to review all product details carefully before completing a purchase.


All Sales Are Final

All purchases made through Amavoo are considered final sale.

We do not accept:

  • Returns
  • Exchanges
  • Cancellations
  • Refund requests based on fit, preference, or change of mind

Because many pieces are one-of-one, inventory cannot be restocked once sold.


Condition & Measurements

We strive to provide clear and accurate descriptions of each item’s condition.

Minor signs of wear consistent with second-hand or vintage pieces do not qualify as defects.

We strongly recommend reviewing measurements carefully before purchasing, especially for vintage sizing.


Damaged or Not as Described

If your item arrives damaged or significantly not as described, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Clear photographs
  • A brief explanation

We will review the situation carefully and determine an appropriate resolution.


Shipping Responsibility

Customers are responsible for ensuring shipping details are accurate at checkout.

Orders cannot be modified once confirmed.


We’re Here to Help

If you’re unsure about an item before purchasing, contact us. We are happy to provide additional clarification so you can make a confident decision.


Questions?

We respond within 2 business days, with care and clarity.

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