Returns & Exchanges
HOW IT WORKS
Final Sale Policy
A clear and transparent policy designed for a curated second-hand marketplace.
Overview
At Amavoo, every piece is carefully selected and often one-of-a-kind. Because of the limited and unique nature of our collections, all sales are final.
We curate pre-owned, vintage, and limited pieces. Availability is restricted, and each item is described with care, including photos, condition notes, and measurements when relevant.
We encourage customers to review all product details carefully before completing a purchase.
All Sales Are Final
All purchases made through Amavoo are considered final sale.
We do not accept:
- Returns
- Exchanges
- Cancellations
- Refund requests based on fit, preference, or change of mind
Because many pieces are one-of-one, inventory cannot be restocked once sold.
Condition & Measurements
We strive to provide clear and accurate descriptions of each item’s condition.
Minor signs of wear consistent with second-hand or vintage pieces do not qualify as defects.
We strongly recommend reviewing measurements carefully before purchasing, especially for vintage sizing.
Damaged or Not as Described
If your item arrives damaged or significantly not as described, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Clear photographs
- A brief explanation
We will review the situation carefully and determine an appropriate resolution.
Shipping Responsibility
Customers are responsible for ensuring shipping details are accurate at checkout.
Orders cannot be modified once confirmed.
We’re Here to Help
If you’re unsure about an item before purchasing, contact us. We are happy to provide additional clarification so you can make a confident decision.
Questions?
We respond within 2 business days, with care and clarity.
