Privacy policy

LEGAL

Privacy Policy

How Amavoo collects, uses, and protects your personal information.

Effective Date: February 26, 2026

Overview

Amavoo is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you interact with Amavoo, we may collect the following types of personal information:

Contact information (name, email address, phone number)
Shipping and billing address
Payment details (processed securely through third-party providers; we do not store full payment card details)
Order history and transaction details
Browsing behavior, device information, and IP address
Marketing preferences and communication history

We collect this information when you place an order, subscribe to our newsletter, contact us, or browse our website.

How We Use Your Information

Your information may be used to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases or inquiries
Send marketing communications (if you have opted in)
Improve our website, services, and user experience
Prevent fraud and enhance security
Comply with legal and regulatory obligations

Sharing Your Information

We only share personal information with trusted service providers necessary to operate Amavoo, including:

Payment processors
Shipping and logistics partners
Email and marketing platforms
Analytics and website hosting providers

These third parties process your information solely to perform services on our behalf and are obligated to protect your data.

We do not sell or rent your personal information.

Cookies & Tracking Technologies

Amavoo uses cookies and similar technologies to improve site functionality, analyze traffic, and personalize content and advertisements.

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where legally applicable
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

European Union (GDPR) Rights

If you are located in the European Union or the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR).

These rights may include:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal data (“right to be forgotten”)
The right to restrict or object to data processing
The right to data portability
The right to withdraw consent at any time where processing is based on consent

If you believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority.

Amavoo processes personal data on lawful bases including consent, contractual necessity, legal obligation, and legitimate interest.

Quebec Privacy Law (Law 25)

If you are located in Quebec, your personal information is protected under Quebec’s Act respecting the protection of personal information in the private sector (Law 25).

Under this law, you have the right to:

Be informed of how your personal information is collected and used
Request access to your personal information
Request correction of inaccurate personal information
Request deletion of personal information where legally applicable
Withdraw consent to the use or communication of your personal information

Amavoo designates a Privacy Officer responsible for compliance with Quebec privacy legislation. Privacy-related inquiries may be directed to:

hello@amavootheimpactcentre.com

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Final Sale Notice

Amavoo is a curated second-hand marketplace, and all purchases are final sale. We do not accept returns or exchanges.

This notice is provided for customer clarity. For details, please consult our Final Sale Policy and Terms of Service.

Contact

If you have questions regarding this Privacy Policy or your personal data, please contact us at: